Privacy Policy

1. Introduction

Welcome to Rob Davies Carpets. We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

2. Information We Collect

a) Request a Quote Form

• Name
• Email address
• Telephone number
• Address

We use this to prepare and send an accurate quote and to arrange visits or delivery.

b) Contact Form

• Name
• Email address
• Telephone number

We use this to respond to your enquiry.

3. How We Use Your Information

• To respond to messages and quotation requests
• To provide customer service and support
• To improve our website and services

We do not sell your personal data or share it with third parties for their marketing.

4. Google Analytics

We use Google Analytics to understand how visitors use our website. This involves cookies that measure pages visited, time on site, device and browser type, and approximate location. We configure Analytics to avoid collecting directly identifying information. You can control cookies via your browser settings.

5. Legal Bases for Processing

• Contract: to provide quotes and fulfil requests you make
• Legitimate interests: to run, improve, and secure our website and services
• Consent: where required, for optional cookies or communications

6. How We Store and Protect Your Information

We store personal data securely and limit access to authorised personnel. We keep your data only as long as necessary for the purpose collected and to meet legal or accounting requirements.

7. Your Rights

Under UK data protection law, you can request access to your data, ask us to correct inaccuracies, request deletion, object to or restrict processing in certain circumstances, and withdraw consent where we rely on it.

8. Contact Us

Rob Davies Carpets
Email: rdavies2@btinternet.com
Phone: 07762801041

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here with the date shown above.